How to Cancel Your LawDepot Subscription (And What to Use Instead)

If you signed up for LawDepot and want to cancel, you're not alone. LawDepot uses a subscription model that continues charging after your free trial or initial purchase. Many customers have reported difficulty finding the cancellation option. Here's exactly how to cancel — and a no-subscription alternative if you still need legal documents.

How to Cancel LawDepot — Step by Step

1. Log in to your LawDepot account at lawdepot.ca
2. Go to Account Settings — click your name or profile icon in the top-right corner
3. Find the Subscription or Billing section in your account settings
4. Click “Cancel Subscription” — you may need to scroll down. If the button appears greyed out or unavailable, try using a different web browser (some users have reported this issue) or skip directly to contacting support
5. Confirm the cancellation — follow any prompts and take a screenshot of the confirmation page
6. Check your email for a cancellation confirmation message
7. Monitor your bank statement for the next billing cycle to confirm no charges appear

If You Can't Cancel Online

Some customers have reported the cancel button being greyed out or hard to find. If you can't cancel through the website:

• Email LawDepot support and request cancellation in writing. Keep a copy of your email.
• Contact your credit card company— if you've been charged after attempting to cancel, you can dispute the charge. Explain that you attempted to cancel the service.
• File a BBB complaint — LawDepot has over 100 complaints on the Better Business Bureau. Filing a complaint often accelerates the resolution.

Why LawDepot Uses a Subscription Model

LawDepot's business model is built around recurring subscriptions. This works well for businesses that need legal templates regularly, but most individuals only need one or two documents. If you signed up to create a single demand letter or affidavit, a subscription doesn't make sense.

Common complaints from BBB and review sites include:

• Auto-renewal after free trial with no clear warning
• Difficulty finding the cancel option in account settings
• Charges appearing after the customer believed they had cancelled
• Receipts not consistently emailed, making it hard to track charges

These are documented in public BBB complaints and review sites — not our claims.

A No-Subscription Alternative for Canadian Legal Documents

If you still need legal documents prepared, ProSe offers a pay-per-document model with no subscription required:

• First document free — no credit card required, no trial period
• $19.99 per document after that — affidavits, demand letters, statements of claim, notices of motion, and more
• $49.99 Landlord-Tenant Kit — includes demand letter, tribunal application, and affidavit
• All 13 Canadian provinces and territories— documents formatted to your specific court's filing requirements

There's nothing to cancel because there's no subscription. You pay for the document you need, download it, and you're done.